دراسة تحليلية لمؤشرات و نماذج قياس أداء و فعالية سلسلة الإمداد

Abstract EN

The direction of the administration's strategy to use modern methods such as supply chain management, creating a new problem for the management of performance as a result of lack of performance measurement systems which rely on traditional measures (financial only) the role required from it, and the development of performance metrics become convenient to do so of the most important challenges facing organizations today.

Based on this, the article aims to identify the concept of assessing and measuring the performance of the supply chain, the elements of its success and identify the various indicators and models used to measure the performance of the supply chain.

The research paper has concluded that, the existence of an effective quality management leads to improve the profitability of the organization and this cannot be achieved except through the availability of effective performance metrics