رأس المال الفكري كمدخل لتعزيز الأداء في البنوك التجارية
Other Title(s)
Intellectual capital and performance in commercial banks
Author
Source
مجلة العلوم الإنسانية لجامعة أم البواقي
Issue
Vol. 2017, Issue 8 (31 Dec. 2017)19 p.
Publisher
Larbi Ben M'hidi Oum el-Bouaghi University
Publication Date
2017-12-31
Country of Publication
Algeria
No. of Pages
19
Main Subjects
Economics & Business Administration (Multidisciplinary)
Abstract EN
The aim of this study is to analyze the relationship between intellectual capital in his three dimensions and commercial banks performance.
It is necessary that these institutions understand the importance of intellectual capital and its effective role in creation of value and enhance competitive position.
The study included a survey of employed by commercial banks to gather data about different dimensions of intellectual capital and their relation with commercial banks performance.
The study concluded that the true value of banks depends on its intellectual capital, which is the most important source of competitive advantage.
The customer dimension required more attention which order the development of organizational values that can have an influence on behaviors of human resources in commercial banks, in order to have a customer service culture and serves the objectives and aspirations of the Organization to positively affect levels of performance
American Psychological Association (APA)
زويوش، بلال. 2017. رأس المال الفكري كمدخل لتعزيز الأداء في البنوك التجارية. مجلة العلوم الإنسانية لجامعة أم البواقي،مج. 2017، ع. 8.
https://search.emarefa.net/detail/BIM-821375
Modern Language Association (MLA)
زويوش، بلال. رأس المال الفكري كمدخل لتعزيز الأداء في البنوك التجارية. مجلة العلوم الإنسانية لجامعة أم البواقي ع. 8 (كانون الأول 2017).
https://search.emarefa.net/detail/BIM-821375
American Medical Association (AMA)
زويوش، بلال. رأس المال الفكري كمدخل لتعزيز الأداء في البنوك التجارية. مجلة العلوم الإنسانية لجامعة أم البواقي. 2017. مج. 2017، ع. 8.
https://search.emarefa.net/detail/BIM-821375
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن مراجع ببليوجرافية
Record ID
BIM-821375