Performance evaluation for private higher education in stitutions using balanced scorecard

Abstract EN

The aim of this paper is to demonstrate the use of balanced scorecard (BSC) specifically key performance indicators (KPIs) to establish a reference for performance evaluation in private higher education institutions.

The paper first introduces related literature review, and then presentsthe proposed KPIs that are carefully chosen for performance evaluation in private higher education institutions.

Then, the proposed KPIs are validated by applying it to five private universities in Jordan and one benchmark international university.

One of these universities was named to be the Jordanian standard university after comparing the performance results of the five universities with a benchmark international university