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Assessing the satisfaction level of employees operating in tourist establishments during times of political crisis
Other Title(s)
تقييم مستوى رضاء العاملين بالمنشآت السياحية في وقت الأزمات السياسية
Author
Source
Journal of Association of Arab Universities for Tourism and Hospitality
Issue
Vol. 10, Issue 2 (31 Dec. 2013), pp.163-172, 10 p.
Publisher
Suez Canal University Faculty of Tourism and Hotels
Publication Date
2013-12-31
Country of Publication
Egypt
No. of Pages
10
Main Subjects
Abstract EN
This paper explores the quality level of the working conditions of employees on tourist’s establishments in central Cairo, Egypt A number of socio-economic variables affecting the employees’ environment in the tourism industry were assessed in details.
The study evaluates and tests these variables during times of great instability in Egypt (after Egypt’s first revolution wave in 2011).
The effective use of crisis management approaches and their impact on the welfare of employees was a primary conccrn for this research.
The primary findings confirmed die overall high level of dissatisfaction of employees with their working conditions.
The absence of efficient crisis handling policies were considered as an overriding factor affecting employee’s negative perception towards their working environment after the first Egyptian revolution wave.
American Psychological Association (APA)
Ahmad, Husam Sami. 2013. Assessing the satisfaction level of employees operating in tourist establishments during times of political crisis. Journal of Association of Arab Universities for Tourism and Hospitality،Vol. 10, no. 2, pp.163-172.
https://search.emarefa.net/detail/BIM-828951
Modern Language Association (MLA)
Ahmad, Husam Sami. Assessing the satisfaction level of employees operating in tourist establishments during times of political crisis. Journal of Association of Arab Universities for Tourism and Hospitality Vol. 10, no. 2 (Dec. 2013), pp.163-172.
https://search.emarefa.net/detail/BIM-828951
American Medical Association (AMA)
Ahmad, Husam Sami. Assessing the satisfaction level of employees operating in tourist establishments during times of political crisis. Journal of Association of Arab Universities for Tourism and Hospitality. 2013. Vol. 10, no. 2, pp.163-172.
https://search.emarefa.net/detail/BIM-828951
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 171
Record ID
BIM-828951