The role of E-business solution in firm performance : impact of supply chain collaboration in manufacturing sector in Jordan

Other Title(s)

دور حلول الأعمال الإلكترونية في أداء الشركة : أثر تعاون سلسلة التوريد في قطاع التصنيع في الأردن

Dissertant

al-Hinn, Dima Khalil

Thesis advisor

al-Adayilah, Muhammad

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2018

English Abstract

This research seeks to present a theoretical model about the Role of E-business in Firm performance taking into consideration the impact of the mediators “Collaboration with Customer and Collaboration with Competitors”.

The study was conducted in manufacturing sectors in Jordan.

The researcher used the Exploratory Factor Analysis in the first phase of the analysis.

A total of 66 questionnaires were distributed and considered for pilot testing.

In the second phase, Confirmatory Factor Analysis was conducted to validate the measurement scale.

The researcher distributes 178 questionnaires and used to validate the measurement scale.

Then the researcher used Structural Equation Modelling to investigate the relationship between the dimensions, and to measure the impact of E-Business on Firm Performance, impact of Supply Chain Collaboration on E-business and Firm Performance.

The study presents suggestion and recommendation for managers in Jordanian’s manufacturing sectors that may be helpful to use E-business effectively to improve the organizational performance by Collaboration with Customers and Competitors.

Based on final results of this research, E-business doesn’t have a significant impact on Firm Performance, the assumption of the mediating effect of Collaboration with Customers on E-business and Firm Performance was refused, in the other side it was accepted for Collaboration with Competitors mediate the relationship between E-business and Firm Performance.

The researcher recommends that the future researches should include other types of Collaboration such as retailers, suppliers, etc., also should include other sectors such as services, other industries, telecommunications, etc.

Main Subjects

Business Administration

Topics

No. of Pages

110

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : General framework.

Chapter Two : Theoretical framework and previous studies.

Chapter Three : Study methodology (method and procedures).

Chapter Four : Data analysis and hypothesis testing.

Chapter Five : Discussion, conclusion and recommendations.

References.

American Psychological Association (APA)

al-Hinn, Dima Khalil. (2018). The role of E-business solution in firm performance : impact of supply chain collaboration in manufacturing sector in Jordan. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-834138

Modern Language Association (MLA)

al-Hinn, Dima Khalil. The role of E-business solution in firm performance : impact of supply chain collaboration in manufacturing sector in Jordan. (Master's theses Theses and Dissertations Master). Middle East University. (2018).
https://search.emarefa.net/detail/BIM-834138

American Medical Association (AMA)

al-Hinn, Dima Khalil. (2018). The role of E-business solution in firm performance : impact of supply chain collaboration in manufacturing sector in Jordan. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-834138

Language

English

Data Type

Arab Theses

Record ID

BIM-834138