The role of E-business adoption and business process reengineering : impact on competitive advantage in private hospitals in Amman

Other Title(s)

دور تبني الأعمال الإلكترونية و إعادة هندسة الأعمال في التأثير على الميزة التنافسية في المستشفيات الخاصة في عمان

Dissertant

Hamidi, Tamara Mustafa

Thesis advisor

al-Adayilah, Muhammad

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2018

English Abstract

This study aims to present theoretical models which investigate the impact of E-Business on Competitive Advantage taking into account the role of Business Process Reengineering (BPR), the study was conducted in five private hospitals in Amman, The researcher used the exploratory factor analysis in the first phase of the analysis.

A total of 50 questionnaires were distributed and considered for pilot testing.

In the second phase, confirmatory factor analysis was conducted to validate the measurement scale.

The researcher distribute 250 questionnaires, a total number of 120 questionnaires were used to validate the measurement scale.

Then the researcher used structural equation modeling SEM to examine the relationship between the dimensions of the study to measure the impact of E-Business on Competitive Advantage, and to measure the mediating effect of Business Process Reengineering.

The study presents recommendations for managers in private hospitals in Amman that may be helpful for them in order to make a full use of the E-Business and to achieve Competitive Advantage.

It recommends that private hospitals in Amman need to focus on E-Business activities in order to improve the quality of their services and provide training courses for staff members who work in hospitals to train and prepare them to the new systems, procedures and tasks.

Main Subjects

Business Administration

Topics

No. of Pages

114

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Background of the study.

Chapter Two : Review of related literature and previous studies.

Chapter Three : Study methodology (method and procedures).

Chapter Four : Analysis and results.

Chapter Five : Discussion, conclusion and recommendation.

References.

American Psychological Association (APA)

Hamidi, Tamara Mustafa. (2018). The role of E-business adoption and business process reengineering : impact on competitive advantage in private hospitals in Amman. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-834143

Modern Language Association (MLA)

Hamidi, Tamara Mustafa. The role of E-business adoption and business process reengineering : impact on competitive advantage in private hospitals in Amman. (Master's theses Theses and Dissertations Master). Middle East University. (2018).
https://search.emarefa.net/detail/BIM-834143

American Medical Association (AMA)

Hamidi, Tamara Mustafa. (2018). The role of E-business adoption and business process reengineering : impact on competitive advantage in private hospitals in Amman. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-834143

Language

English

Data Type

Arab Theses

Record ID

BIM-834143