خدمات المعلومات بالمكتبات المتخصصة من وجهة نظر المستفيدين : دراسة حالة مكتبة مركز ركائز المعرفة للدراسات و البحوث بالخرطوم : دراسة تقيميه

Abstract EN

This study aims to recognize the reality of information services in special libraries, and library’s ability to meet the need of beneficiaries , this study was applied at the library of Rakaiz Almarefa for Researches and studies Descriptiveanalytical and case study methods were used.

Using a questionnaire containing several axes data was collected from a sample consist of (35) of the librarybeneficiaries.

collected data was analyzed by calculating the proportions and frequency of the percentages.

The study showed that the beneficiaries face several difficulties and problems, including difficulties in obtaining the sources of information and the absence of databases and lack of computer hardware,51% of the sample of the study sample are satisfied with library services, The study recommends that the necessity of activating information services in thelibrary such as Current Awareness service, Selective Dessemination of Information (SDI) Translation, Indexing and extraction , the library should have subscription in the national and international data basesbecause of its importance as a source of information in special libraries.The study also recommended to study the actual needs of the beneficiaries and then respond to the services that contribute to raising the level of satisfaction of the beneficiaries