استخدام قواعد الجدولة في تحسين جودة الخدمة الصحية : دراسة تطبيقية في مستشفى النسائية و الأطفال التعليمي في الديوانية

Abstract EN

The scheduling process is one of the most important methods of the administrative process, as it is a vital function in developed countries being a balance between the numbers and types of available staffing in the Organization, and the need for them and their due places and times and what can Health Organization achieve its mission in the environment.

in which it operates and to provide health service level required for all segments of the society within the environment served by the Organization and the health personnel satisfaction by offering fair work schedules compatible with their skills and their circumstances.

The research focused on methodology on scheduling rules as a way of improving the work of medical personnel, Its objectives are scheduling rules provide a high quality service, also apply the scientific method to schedule rather than experience and diligence.

The research found several important results such as the urgent need to support the health service to the scientific methods and quantitative ways, as all activities of hospital based on personal experience and discretionary cases reflected the reality of the work of the hospital and the level of implementation plans