تقييم الزبائن لجودة الخدمات المقدمة من طرف مؤسسة أوريدو بوكالة سعيدة

Abstract EN

The aim of this study is to measure the quality of services provided by the Ooredo Co.

from the viewpoint of customers in the provinces of Saida city by using the model Servperf, which aims to measure the quality of the perceived services.

the most important results of the study is that the services offered by Oorado Have quality ,Besides there was a difference in evaluation between e dimensions of quality services from the perspective of its customers.