واقع جودة الحياة الوظيفية و دورها في الحد من الاحتراق الوظيفي لدى العاملين في جامعة القدس

Abstract EN

The study aims to explore the reality of the quality of work-life among the employees at Al-Quds University, and to explore the reality of occupational burnout among them.

In addition, the study aims to examine the role that quality of work-life plays in reducing the level of occupational burnout, if it exists among the employees of Al-Quds University.

To achieve the aim of the study, the researcher used the analytical descriptive method, and he used a questionnaire for data collection after this questionnaire had been tested satisfactorily for validity and reliability by proper scientific methods.

The study population consisted of all 840 academic and administrative staff in the university.

The study sample consisted of 15% of the employees with 126 employees.

126 questionnaires were distributed, of which 122 were returned, of which 115 were valid, and SPSS was used for data analysis.

The study found that the level of the quality of work-life was moderate and the general average was 2.8, and that the level of occupational burnout among all workers was moderate and with an average of 3.29.

This level was higher among academics than administrative staff.

Based on the results of the study, the researcher presented a set of recommendations including: The need to promote certain aspects of the quality of work-life such as full and punctual payments of salaries, punctual disbursement of workers' benefits in a single payment, activating sabbatical leave programs, granting promotions to those in need, strengthening social relations among workers, and reducing academic burden on academic staff in order to pave the way for them to participate more in scientific research.