تقييم جودة خدمات المعلومات في مكتبات الجامعات الأردنية الرسمية من وجهة نظر العاملين فيها
Other Title(s)
Evaluation of the quality of information services in the public university libraries of in the central region as perceived by employees
Author
Source
Issue
Vol. 2019, Issue 23 (31 Jan. 2019), pp.353-390, 38 p.
Publisher
Arab Federation for Libraries and Information
Publication Date
2019-01-31
Country of Publication
Tunisia
No. of Pages
38
Main Subjects
Topics
Abstract EN
This study investigated the degree of the quality of information services at four public Jordanian university libraries from the perspective of their employees and its relationship to some variables.
A questionnaire consisting of 79 items was distributed to all employees in the four libraries of whom (73) responded representing (%92.4).
Results Showed that the degree of appreciation of the quality of the information services in these university libraries was generally high, and that the field of human elements required providing information services ranked first.
Results also revealed that there were statistically significant differences in favor of females and nonspecialists in library and information science in the field of quality of information services, and the absence of such differences in the other four fields.
On the other hand, there were statistically significant differences in favor of those with the rank of employee, those whose experience was more than (11) ;years, and those who hold diploma in the field of equipment and support facilities, and the absence of such differences in the other four areas.
American Psychological Association (APA)
الشوابكة، يونس أحمد إسماعيل. 2019. تقييم جودة خدمات المعلومات في مكتبات الجامعات الأردنية الرسمية من وجهة نظر العاملين فيها. اعلم،مج. 2019، ع. 23، ص ص. 353-390.
https://search.emarefa.net/detail/BIM-880639
Modern Language Association (MLA)
الشوابكة، يونس أحمد إسماعيل. تقييم جودة خدمات المعلومات في مكتبات الجامعات الأردنية الرسمية من وجهة نظر العاملين فيها. اعلم ع. 23 (كانون الثاني 2019)، ص ص. 353-390.
https://search.emarefa.net/detail/BIM-880639
American Medical Association (AMA)
الشوابكة، يونس أحمد إسماعيل. تقييم جودة خدمات المعلومات في مكتبات الجامعات الأردنية الرسمية من وجهة نظر العاملين فيها. اعلم. 2019. مج. 2019، ع. 23، ص ص. 353-390.
https://search.emarefa.net/detail/BIM-880639
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن مراجع ببليوجرافية : ص. 389-39
Record ID
BIM-880639