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استعمال مقاييس الأداء الرشيق لتحقيق رضا الزبون
Other Title(s)
Use lean performance measures to achieve customer satisfaction
Joint Authors
الحلفي، محمد عبد الواحد فليح مريهج
المعيني، سعد سلمان عواد
Source
Issue
Vol. 14, Issue 46 (31 Mar. 2019), pp.57-80, 24 p.
Publisher
University of Baghdad Post Graduate Institute for Accounting and Finance Studies
Publication Date
2019-03-31
Country of Publication
Iraq
No. of Pages
24
Main Subjects
Financial and Accounting Sciences
Topics
- Management
- Performance appraisal
- Finance
- Business management
- Iraq
- Twenty-first century
- Consumer satisfaction
Abstract EN
The use of performance measures modern and sophisticated one of the most important factors that help organization management in achieving customer satisfaction which today is the premise of The scales cell performance and value stream performance measures that will help organization management elimination of waste in all its forms, by allowing the organization opportunities and strengths to help them in achieving their goals.
as well as achieving market share and growth in sales and increase cash inflows Where research deals with the concept of lean performance and managerial and its measurement and the evolution of these measure, and the ability of these organizations to achieve customer satisfaction through the application of these modern measure.
American Psychological Association (APA)
الحلفي، محمد عبد الواحد فليح مريهج والمعيني، سعد سلمان عواد. 2019. استعمال مقاييس الأداء الرشيق لتحقيق رضا الزبون. مجلة دراسات محاسبية و مالية،مج. 14، ع. 46، ص ص. 57-80.
https://search.emarefa.net/detail/BIM-888457
Modern Language Association (MLA)
الحلفي، محمد عبد الواحد فليح مريهج والمعيني، سعد سلمان عواد. استعمال مقاييس الأداء الرشيق لتحقيق رضا الزبون. مجلة دراسات محاسبية و مالية مج. 14، ع. 46 (2019)، ص ص. 57-80.
https://search.emarefa.net/detail/BIM-888457
American Medical Association (AMA)
الحلفي، محمد عبد الواحد فليح مريهج والمعيني، سعد سلمان عواد. استعمال مقاييس الأداء الرشيق لتحقيق رضا الزبون. مجلة دراسات محاسبية و مالية. 2019. مج. 14، ع. 46، ص ص. 57-80.
https://search.emarefa.net/detail/BIM-888457
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن هوامش.
Record ID
BIM-888457