Benchmarking the hotel industry in Oman through a three-stage DEA-based procedure
Other Title(s)
تحديد المرجعية لقطاع الفندقة في سلطنة عمان من خلال تقنية من ثلاث مراحل قائمة على تحليل مغلف البيانات
Joint Authors
Source
Journal of Arts and Social Sciences
Issue
Vol. 9, Issue 2 (31 Aug. 2018), pp.5-23, 19 p.
Publisher
Sultan Qaboos University College of Arts and Social Sciences
Publication Date
2018-08-31
Country of Publication
Oman
No. of Pages
19
Main Subjects
Abstract EN
This study is concerned with benchmarking the hotel industry in the Sultanate of Oman besides identifying the environmental factors that influence the operational efficiency of hotels.
The benchmarking analysis is carried out through data envelopment analysis (DEA), used essentially to evaluate the efficiency ratios of a selected sample of 58 hotels.
Although less than 23% of the hotels are found efficient, the average efficiency score of 83% indicates a reasonable efficiency in resource management for most of the hotels.
Regarding the contextual effects, hotel Size, Star rating and cultural attractions are found to have the most significant effect on hotel efficiency in Oman.
The positive effect of cultural attractions can inform policy makers on the necessity to preserve and promote cultural heritage as an important key factor of attraction.
American Psychological Association (APA)
Aqil, Ammar& al-Zaydi, Asma. 2018. Benchmarking the hotel industry in Oman through a three-stage DEA-based procedure. Journal of Arts and Social Sciences،Vol. 9, no. 2, pp.5-23.
https://search.emarefa.net/detail/BIM-889051
Modern Language Association (MLA)
Aqil, Ammar& al-Zaydi, Asma. Benchmarking the hotel industry in Oman through a three-stage DEA-based procedure. Journal of Arts and Social Sciences Vol. 9, no. 2 (Aug. 2018), pp.5-23.
https://search.emarefa.net/detail/BIM-889051
American Medical Association (AMA)
Aqil, Ammar& al-Zaydi, Asma. Benchmarking the hotel industry in Oman through a three-stage DEA-based procedure. Journal of Arts and Social Sciences. 2018. Vol. 9, no. 2, pp.5-23.
https://search.emarefa.net/detail/BIM-889051
Data Type
Journal Articles
Language
English
Notes
Includes appendices : p. 21-23
Record ID
BIM-889051