Investigation the relationship between technological capabilities and operational performance in the Sudanese service firms

Time cited in Arcif : 
1

Joint Authors

Hammad, Adam Yaqub Abkar
Abkar, Mustafa Adam Muhammad
Ahmad, al-Amin Muhammad Adam
Muhammad, Anwar Tebein

Source

SUST Journal of Total Quality Management

Issue

Vol. 19, Issue 2 (31 Dec. 2018), pp.17-30, 14 p.

Publisher

Sudan University of Science and Technology Deanship of Scientific Research

Publication Date

2018-12-31

Country of Publication

Sudan

No. of Pages

14

Main Subjects

General Management

Abstract EN

Survival in today’s dynamic environment requires organizations to have superior performance compared to competitors.

In order to achieve this superior performance this study aimed examines the relationship between technological capabilities and operational performance (flexibility, quality and cost) in the service sector in Sudan.

The study employed the quantitative method via convenience sampling; the population was the 161 managers of the service firm in Khartoum state response rate of 97%.

The result of this study show that a significant positive relationship between technological capabilities and dimensions of operational performance(flexibility, quality and cost).

This studyfocuses only on the service sector.

Also, the data were only collected from single respondents in an organization.

The study recommended that future research may examine multiple dimensions of technological capabilities; the study also recommended future research should endeavor to collect data from multiple members.

American Psychological Association (APA)

Hammad, Adam Yaqub Abkar& Abkar, Mustafa Adam Muhammad& Ahmad, al-Amin Muhammad Adam& Muhammad, Anwar Tebein. 2018. Investigation the relationship between technological capabilities and operational performance in the Sudanese service firms. SUST Journal of Total Quality Management،Vol. 19, no. 2, pp.17-30.
https://search.emarefa.net/detail/BIM-889568

Modern Language Association (MLA)

Hammad, Adam Yaqub Abkar…[et al.]. Investigation the relationship between technological capabilities and operational performance in the Sudanese service firms. SUST Journal of Total Quality Management Vol. 19, no. 2 (2018), pp.17-30.
https://search.emarefa.net/detail/BIM-889568

American Medical Association (AMA)

Hammad, Adam Yaqub Abkar& Abkar, Mustafa Adam Muhammad& Ahmad, al-Amin Muhammad Adam& Muhammad, Anwar Tebein. Investigation the relationship between technological capabilities and operational performance in the Sudanese service firms. SUST Journal of Total Quality Management. 2018. Vol. 19, no. 2, pp.17-30.
https://search.emarefa.net/detail/BIM-889568

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references : p. 28-30

Record ID

BIM-889568