Critical proficiencies for requirements analysts : reflect a real-world needs

Joint Authors

al-Qerem, Ahmad
Jibrin, Isam

Source

The International Arab Journal of Information Technology

Publisher

Zarqa University

Publication Date

2018-05-31

Country of Publication

Jordan

No. of Pages

7

Main Subjects

Information Technology and Computer Science

English Abstract

Requirements Determination (RD) is regarded as a critical phase of software development, In particular, the involvement of human interaction with RD diversity increase of communication issues such as miscommunication, misunderstandings between stakeholders that impact on software projects time and cost.

Therefore, the software analysts’ communication skills are a key factor in project success.

Originally analysts’ responsibility is RD tasks, however, due to the variety and the number of tasks that need to be covered, as well as different skills for each task, the sphere of their job is usually extended.

This study is explored analysts’ proficiencies in requirement determination.

An Ethnography method has been used with software Development Company in order to investigate the analysts’ proficiencies.

Our research design conducted through an interpretive philosophy using thematic analysis data-driven approach.

We have found that 18 critical proficiencies are impacting situations in which requirement determination occurs.

We propose that the analysts’ proficiencies are a set of activities between analysts and users in which requirement determination situations consists of gathering users’ initial requirements follow by deeply understanding of the users’ requirements.

Surprisingly, knowledge of requirements analysis and design solution methodologies including the traditional approach did not seem to be critical proficiencies for requirements analysts.

In another hand, knowledge of commercial software and business process for various types of commercial business seem to be one of the most important critical proficiencies for requirements analysts.

Data Type

Conference Papers

Record ID

BIM-896607

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