Cultural intelligence and organizational capabilities : an appraisal of Jordanian commercial banks
Other Title(s)
الذكاء الثقافي و القدرات التنظيمية : تقييم للمصارف التجارية الأردنية
Joint Authors
al-Halalmah, Muhammad Izzat
Salih, Ahmad Ali
al-Shalabi, Firas Sulayman
Source
Mu'tah Lil-Buhuth Wad-Dirasat : Humanities and Social Sciences Series
Issue
Vol. 34, Issue 1 (28 Feb. 2019), pp.25-52, 28 p.
Publisher
Mutah University Deanship of Academic Research
Publication Date
2019-02-28
Country of Publication
Jordan
No. of Pages
28
Main Subjects
Financial and Accounting Sciences
Abstract EN
The purpose of this research is to identify relationship between cultural intelligence and organizational capabilities in Jordanian Commercial Banks.
The research method is descriptive- correlation.
Statistical population included the supervisory and regulatory functions in these banks which totaling (524) employees, and the sample size of (368) employees was determined based on the Cochran formula.
The sampling method used is proportional stratified random sampling.
Data collected were used from two questionnaireswith these items: cultural intelligence questionnaire of Ahn & Ettner and organizational capabilities questionnaire of Al-Ajami.
For appointment of questionnaires validity, of the method content-related validity, and to assess scale the reliability of the questionnaires, Cronbach's Alpha coefficient was used.
It was estimated 0.94 and 0.78 respectively.
Results situation of cultural intelligence and organizational capabilities was above the average level.
The findings indicated that there is a significant positive relationship between cultural intelligence and its dimensions with organizational capabilities, there is a significant positive relationship between cultural intelligence and its dimensions with marketing capabilities, there is a significant positive relationship between cultural intelligence and its dimensions with technological capabilities, and there is a significant positive relationship between cultural intelligence and its dimensions with managerial capabilities in Jordanian commercial banks.
Under the light of the results achieved, the study presented a number of recommendations, the most important recommendations include:Individuals in the Jordanian commercial banks should to have awareness of cultural diversity, a high level of understanding of the differences between the diverse cultures and the ability to analyze cultural elements in the work environment, which leading to enhance what possesses these banks of resources, capabilities and competencies that needs to improve its performance and to achieve its objectives and its mission.
American Psychological Association (APA)
al-Shalabi, Firas Sulayman& Salih, Ahmad Ali& al-Halalmah, Muhammad Izzat. 2019. Cultural intelligence and organizational capabilities : an appraisal of Jordanian commercial banks. Mu'tah Lil-Buhuth Wad-Dirasat : Humanities and Social Sciences Series،Vol. 34, no. 1, pp.25-52.
https://search.emarefa.net/detail/BIM-907768
Modern Language Association (MLA)
al-Shalabi, Firas Sulayman…[et al.]. Cultural intelligence and organizational capabilities : an appraisal of Jordanian commercial banks. Mu'tah Lil-Buhuth Wad-Dirasat : Humanities and Social Sciences Series Vol. 34, no. 1 (Feb. 2019), pp.25-52.
https://search.emarefa.net/detail/BIM-907768
American Medical Association (AMA)
al-Shalabi, Firas Sulayman& Salih, Ahmad Ali& al-Halalmah, Muhammad Izzat. Cultural intelligence and organizational capabilities : an appraisal of Jordanian commercial banks. Mu'tah Lil-Buhuth Wad-Dirasat : Humanities and Social Sciences Series. 2019. Vol. 34, no. 1, pp.25-52.
https://search.emarefa.net/detail/BIM-907768
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 51-52
Record ID
BIM-907768