E-governance and its relation to the quality of health services : field study in Laghouat hospital institution
Joint Authors
al-Hanani, Farah Ilyas
Drau, Izz al-Din
Source
Issue
Vol. 4, Issue 2 (31 Aug. 2018), pp.617-628, 12 p.
Publisher
Tahri Mohamed Bechar University Faculty of Economic Commerce and Management Sciences
Publication Date
2018-08-31
Country of Publication
Algeria
No. of Pages
12
Main Subjects
Abstract EN
The aim of this paper is to detect the relationship between e-governance with its technical and human dimensions from one hand, and the level of health services quality in Laghouat’s hospital with its tangible and intangible components, reliability, responsiveness, guarantee, empathy and tangibles.
to explore whether there is mutual influence between e-governance and health services quality level, and this level of influence and how it could be strengthened in the case of a positive or improved if weak.
the study reached the result of significant statistically relationship, and it recommended further in-depth studies in this area.
American Psychological Association (APA)
al-Hanani, Farah Ilyas& Drau, Izz al-Din. 2018. E-governance and its relation to the quality of health services : field study in Laghouat hospital institution. Al-Bashaer Economic Journal،Vol. 4, no. 2, pp.617-628.
https://search.emarefa.net/detail/BIM-916196
Modern Language Association (MLA)
al-Hanani, Farah Ilyas& Drau, Izz al-Din. E-governance and its relation to the quality of health services : field study in Laghouat hospital institution. Al-Bashaer Economic Journal Vol. 4, no. 2 (Aug. 2018), pp.617-628.
https://search.emarefa.net/detail/BIM-916196
American Medical Association (AMA)
al-Hanani, Farah Ilyas& Drau, Izz al-Din. E-governance and its relation to the quality of health services : field study in Laghouat hospital institution. Al-Bashaer Economic Journal. 2018. Vol. 4, no. 2, pp.617-628.
https://search.emarefa.net/detail/BIM-916196
Data Type
Journal Articles
Language
English
Record ID
BIM-916196
