أثر الرشاقة التنظيمية على إدارة الأزمات في شركات تكنولوجيا المعلومات في الأردن

Other Title(s)

The impact of organizational agility on crisis management at information technology companies in Jordan

Dissertant

المعايطة، سلام عبد الرحيم

Thesis advisor

أبو حسين، الحارث محمد موسى

University

Amman Arab University

Faculty

College of Business

Department

Department of Management and Business Administration

University Country

Jordan

Degree

Master

Degree Date

2019

English Abstract

The study aimed to measure the impact of organizational agility with its dimensions (the ability to exploit opportunities, flexibility, speed, adaptation with environment) on crisis management with its dimensions (before, during and after the crisis) at the information technology companies in Jordan.

The study adopted the descriptive analytical method for data collection and analysis, through designing a questionnaire prepared for collecting data from companies’ employees.

It was analyzed through a statistical package for social science (SPSS) and then it was processed according to the tests that achieve the purpose of the study.

The study population consist of 210 employees wording at information technology companies in Jordan, and the sampling unit was composed of managers and deputies in information technology companies in Jordan.

The number of managers and vice presidents in these companies were (272).

The study was conducted in a comprehensive survey.

This study reached a number of results, the most important of which are: The results showed a statistically significant impact at the level of (0.05 = α) of organizational agility with dimensions (ability to exploit opportunities, flexibility, speed, adaptation to the environment) to manage crisis in them dimensions (before crisis, during crisis, after crisis) in technology companies Information in Jordan.

-The results showed a statistically significant impact at the level of (α = 0.05) of organizational agility with dimensions (ability to exploit opportunities, flexibility, speed, adaptation to the environment) combined with the crisis before it occurs in IT companies in Jordan.

-The results showed a statistically significant impact at the level of (α = 0.05) of organizational agility in its dimensions (ability to exploit opportunities, flexibility, speed, adaptation to the environment) combined with the crisis in the time it occurs in IT companies in Jordan.

-The results showed a statistically significant impact at the level of (α = 0.05) of organizational agility in its dimensions (ability to exploit opportunities, flexibility, speed, adaptation to the environment) combined with the crisis after it occurred in IT companies.

The study recommends the management of information technology companies in Jordan to empower their employees and give them more powers in the event of crisis to make the appropriate decisions to deal with the events at the right time.

Second: The study recommends the management of information technology companies in Jordan to motivate its employees to provide innovative and creative ideas to enhance the ability of these companies to adapt to the internal and external working environment and thus to deal well with the crises faced by all stages.

Main Subjects

Business Administration

Topics

• Organizational change
• Jordan
• Information technology
• Corporations
• Crisis management
• Organizational resilience

No. of Pages

122

Table of Contents

• APA
• MLA
• AMA

Language

Arabic

Data Type

Arab Theses

Record ID

BIM-935858