The impact of quality service factors on banking service : sector case study in Erbil banks

Abstract EN

Electronic Banking became one of the basic subject in the financial service.

the privileges the client have it make all traditional client change quickly to this kind of service and in the same time it change the way of doing business.

This research is about quality service and it effects in internet banking.

The meaning of these subjects to attention for the future in internet dealing especially between the bank and customers.

We distributing 70 questioners Al Baraka bank and obtain 50 only.

The results and findings of this research are analyzed by SPSS to build analysis and draw conclusion.

The research findings showed distinctive relation between measuring dimensions and E-Banking.