An analysis of the revised United Nations guidelines for consumer protection and the OECD recommendation of the council on consumer protection in E-commerce

Abstract EN

The general principles of the United Nations related to consumer protection and the recommendations of the Organization for Economic Cooperation and Development issued by the Consumer Council are the international reference for protection for all matters relating to electronic commerce.

It is impossible to study every aspect of the UN Guidelines and the OECD Recommendation in an article, but it is fair to say that this said legislation will provide better protection for consumers using e-commerce.

However, there is still a long way to go to reach agreed comprehensive legislation.

I believe that effective cooperation across e-commerce across borders, encouraging strict law on e-commerce transactions, and encouraging online consumer education campaigns would increase consumer protection with e-commerce.