إدارة مخاطر الأعمال و أثرها في الميزة التنافسية :

Other Title(s)

Business risk management and its impact on competitive advantage : an empirical Study in Safwa Islamic Bank

Dissertant

المصري، إسحاق إبراهيم

Thesis advisor

الخفاجي، نعمة عباس خضير

University

Isra University

Faculty

Faculty of Business

Department

Business Administration Department

University Country

Jordan

Degree

Master

Degree Date

2019

English Abstract

س management, and marketing management.

The size of the study community reached 150 managers at different levels, 143 questionnaires were retrieved for analysis, and 95% of respondents represented the target of the analysis.

Statistical treatment of managers' response was conducted using Statistical Package for Social Sciences - SPSS.

The study reached the Finding below 1 - There is a statistically significant effect of Business risk management (BRM) operations on the quality of service significantly (a <0.05) and the value of variance of the linear regression model F = 40.620 significant and acceptance of the idea of the multiple linear regression model in terms of the value of variance analysis to verify the validity of the multiple linear regression model, while the explanatory power of the change in the quality of banking services was R² =0.541 2 - There is a statistically significant impact of risk management processes on differentiation dealing with the dealers with a significant (a =0.05) and the value of variance of the multiple linear regression model F = 25.671 significant and acceptance of the idea of the multiple linear regression model in terms of the value of analysis of variance to verify the validity of the multiple linear regression model while the strength explanation of the change in the quality of banking services R² =0.427 3 - There is a statistically significant impact of risk management processes on innovation in service delivery programs for customers with significant (a = 0.05) and the value of variance of the multiple linear regression modelF = 29.225 significant and acceptance of the idea of the multiple linear regression model in terms of the value of variance analysis to verify the validity of the multiple linear regression model, while the explanatory power of the change in the quality of banking services was R² =0.459 4 - There was a statistically significant impact of (B R M) on the timing of service delivery (a = 0.05) and the value of variance of the linear regression model F = 32.025 significant and acceptance of the idea of the multiple linear regression model in terms of the value of the analysis of variance to verify

Main Subjects

Business Administration

Topics

• Competition
• Risk management

No. of Pages

142

Table of Contents

• APA
• MLA
• AMA

Language

Arabic

Data Type

Arab Theses

Record ID

BIM-962221