Analysing dimensions of service quality towards customers satisfaction in the Algeria mobile telecommunications market using the servqual model
By: Jabburi, Muhammad; Bu Salah, Abd al-Latif Muhammad. Les Cahiers du MECAS. Vol. 17, no. 3 (Jun. 2021), pp.38-50, 13 p.
Subjects: Algeria; Consumer satisfaction; Markets; Quality of services; Telecommunications