The role of human relations in alleviating work stress in university libraries

الملخص EN

Human relations are a sort of the informal organization inside the organization overall, where individuals have hopes, ambitions and goals they seek to fulfil and achieve.

Human relations look after creating an atmosphere of trust and mutual respect among individuals, thus the organization shifts from just a symbol of profit and exploitation to a humanitarian organization that takes into consideration the workers' needs and tendencies what affects one aspect inside any organization; performance.

Performance is the net fruit coming out of the efforts made by the worker towards his job in order give a good performance through which we assess or estimate the organization's performance as a whole, and due to its importance, almost all organizations pay attention to track and measure it more than any other goal to know the extent of work efficiency and effectiveness in the organization.

At most, the individual performs his job among a network of relations, responsibilities, and procedures and most important among a human environment that its incentives, expectations and reference frame vary.

So naturally in such circumstances, the individual faces behavioral attitudes and responses not acceptable for him, so they become a source of stress.

Some of sources of stress are a lot of work, the accuracy of completion dates, the difficulty of making relations with managers and colleagues, and the rapid and continuous change at work environment.

In this regard, this study comes to shed light on the extent to which human relations contribute to alleviate work stress