![](/images/graphics-bg.png)
An Artificial Intelligence System to Predict Quality of Service in Banking Organizations
المؤلفون المشاركون
Castelli, Mauro
Popovič, Aleš
Manzoni, Luca
المصدر
Computational Intelligence and Neuroscience
العدد
المجلد 2016، العدد 2016 (31 ديسمبر/كانون الأول 2015)، ص ص. 1-7، 7ص.
الناشر
Hindawi Publishing Corporation
تاريخ النشر
2016-05-22
دولة النشر
مصر
عدد الصفحات
7
التخصصات الرئيسية
الملخص EN
Quality of service, that is, the waiting time that customers must endure in order to receive a service, is a critical performance aspect in private and public service organizations.
Providing good service quality is particularly important in highly competitive sectors where similar services exist.
In this paper, focusing on banking sector, we propose an artificial intelligence system for building a model for the prediction of service quality.
While the traditional approach used for building analytical models relies on theories and assumptions about the problem at hand, we propose a novel approach for learning models from actual data.
Thus, the proposed approach is not biased by the knowledge that experts may have about the problem, but it is completely based on the available data.
The system is based on a recently defined variant of genetic programming that allows practitioners to include the concept of semantics in the search process.
This will have beneficial effects on the search process and will produce analytical models that are based only on the data and not on domain-dependent knowledge.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Castelli, Mauro& Manzoni, Luca& Popovič, Aleš. 2016. An Artificial Intelligence System to Predict Quality of Service in Banking Organizations. Computational Intelligence and Neuroscience،Vol. 2016, no. 2016, pp.1-7.
https://search.emarefa.net/detail/BIM-1099814
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Castelli, Mauro…[et al.]. An Artificial Intelligence System to Predict Quality of Service in Banking Organizations. Computational Intelligence and Neuroscience Vol. 2016, no. 2016 (2015), pp.1-7.
https://search.emarefa.net/detail/BIM-1099814
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Castelli, Mauro& Manzoni, Luca& Popovič, Aleš. An Artificial Intelligence System to Predict Quality of Service in Banking Organizations. Computational Intelligence and Neuroscience. 2016. Vol. 2016, no. 2016, pp.1-7.
https://search.emarefa.net/detail/BIM-1099814
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references
رقم السجل
BIM-1099814
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
![](/images/ebook-kashef.png)
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر
![](/images/kashef-image.png)