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Patient Satisfaction and Associated Factors among Clients Admitted to Obstetrics and Gynecology Wards of Public Hospitals in Mekelle Town, Ethiopia: An Institution-Based Cross-Sectional Study
المؤلفون المشاركون
Bayu, Hinsermu
Mokonnon, Taklu Marama
Merga, Mulualem
Binu, Wakgari
المصدر
Obstetrics and Gynecology International
العدد
المجلد 2018، العدد 2018 (31 ديسمبر/كانون الأول 2018)، ص ص. 1-9، 9ص.
الناشر
Hindawi Publishing Corporation
تاريخ النشر
2018-02-01
دولة النشر
مصر
عدد الصفحات
9
التخصصات الرئيسية
الملخص EN
Background.
To improve the quality of services, satisfying patients is the primary goal of the Ethiopian reform programme.
Objectives.
To assess patient satisfaction and associated factors among clients admitted to obstetrics and gynecology wards of public hospitals in Mekelle town.
Method: Institution-based cross-sectional study design was conducted on 413 participants using systematic sampling methods.
Data were collected from March 9 to May 8, 2016, using structured questionnaires.
Data were entered and cleaned in Epidata 3.1 and analysed using SPSS V20 with binary logistic regression model.
Result.
The observed satisfaction rate was 79.7% at 95% CI (75.8%, 83.6%).
Clients were dissatisfied towards well-describing side effects of medication, informing what the medication is used for before prescribing and administering, cleanness of toilet and washroom, and access to drinking water, latrine, and hand-washing facility.
Respondents live in rural area, stayed < 4 days, admitted for the first time, admitted in Mekelle General Hospital, and who reported their feeling on ways privacy was assured were more likely satisfied than their counterparts.
Conclusions.
The observed satisfaction rate is high.
So, policymakers, Regional Health Bureau, hospital managers, caregivers, and researchers should plan and work together to keep track of patient satisfaction.
Areas patients are dissatisfied should also improve.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Mokonnon, Taklu Marama& Bayu, Hinsermu& Merga, Mulualem& Binu, Wakgari. 2018. Patient Satisfaction and Associated Factors among Clients Admitted to Obstetrics and Gynecology Wards of Public Hospitals in Mekelle Town, Ethiopia: An Institution-Based Cross-Sectional Study. Obstetrics and Gynecology International،Vol. 2018, no. 2018, pp.1-9.
https://search.emarefa.net/detail/BIM-1210664
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Mokonnon, Taklu Marama…[et al.]. Patient Satisfaction and Associated Factors among Clients Admitted to Obstetrics and Gynecology Wards of Public Hospitals in Mekelle Town, Ethiopia: An Institution-Based Cross-Sectional Study. Obstetrics and Gynecology International No. 2018 (2018), pp.1-9.
https://search.emarefa.net/detail/BIM-1210664
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Mokonnon, Taklu Marama& Bayu, Hinsermu& Merga, Mulualem& Binu, Wakgari. Patient Satisfaction and Associated Factors among Clients Admitted to Obstetrics and Gynecology Wards of Public Hospitals in Mekelle Town, Ethiopia: An Institution-Based Cross-Sectional Study. Obstetrics and Gynecology International. 2018. Vol. 2018, no. 2018, pp.1-9.
https://search.emarefa.net/detail/BIM-1210664
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references
رقم السجل
BIM-1210664
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
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تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر
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