The relationship of applying electronic payment systems to improving banks services quality's in commercial banks from the viewpoint of bank's employees : a study of commercial banks sample in Algeria

الملخص EN

This study aimed to identify the The relationship of Applying Electronic Payment Systems to Improving the of banks services quality's in Algeria from the viewpoint of bank's employees.

The researcher used the descriptive analytical method.

A random sample of employees in banks was selected and a total of 45 responses were obtained with a recovery rate 75% for the questionnaire of the employees.

Findings indicated that the Spearman correlation coefficient found to be low and negative, indicating a weak and inverse relationship between applying electronic payment systems and banks services quality's in Algeria from the viewpoint of bank's employees.