Managing stakeholder conflicting expectations in higher education : a hybrid approach

العناوين الأخرى

إدارة الاختلاف بين توقعات أصحاب المصلحة في التعليم العالي

المؤلفون المشاركون

al-Rabii, Fatimah Miqdad
al-Sharafi, Abd al-Jabbar Muhammad

المصدر

Journal of Educational and Psychological Studies

العدد

المجلد 14، العدد 4 (31 أكتوبر/تشرين الأول 2020)، ص ص. 627-641، 15ص.

الناشر

جامعة السلطان قابوس كلية التربية

تاريخ النشر

2020-10-31

دولة النشر

سلطنة عمان

عدد الصفحات

15

التخصصات الرئيسية

العلوم التربوية

الملخص EN

This paper proposes a hybrid approach to the management of stakeholder conflicting expectations in higher education (HE) by combining Stakeholder Theory (ST) and a participatory approach.

In this paper, we use an ex post facto approach to retrospectively report Sultan Qaboos University (SQU) experience in managing stakeholder conflicting expectations in developing the BA in English Language and Literature Program as a case study.

We show that for an effective management of stakeholder conflicting expectations in HE, the three perspectives of ST (i.e., descriptive, instrumental and normative) have to be taken together as a unified approach with the normative perspective occupying the core.

In addition, we argue that this unified approach should be complemented by a participatory approach to add an interactive dimension to stakeholder conflict management and allow stakeholders to become active conflict-solvers.

The paper concludes that this hybrid approach is essential to manage stakeholder conflicting expectations in academic program development and to project academic program development in HE as a shared social responsibility.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

al-Sharafi, Abd al-Jabbar Muhammad& al-Rabii, Fatimah Miqdad. 2020. Managing stakeholder conflicting expectations in higher education : a hybrid approach. Journal of Educational and Psychological Studies،Vol. 14, no. 4, pp.627-641.
https://search.emarefa.net/detail/BIM-1272764

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

al-Sharafi, Abd al-Jabbar Muhammad& al-Rabii, Fatimah Miqdad. Managing stakeholder conflicting expectations in higher education : a hybrid approach. Journal of Educational and Psychological Studies Vol. 14, no. 4 (2020), pp.627-641.
https://search.emarefa.net/detail/BIM-1272764

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

al-Sharafi, Abd al-Jabbar Muhammad& al-Rabii, Fatimah Miqdad. Managing stakeholder conflicting expectations in higher education : a hybrid approach. Journal of Educational and Psychological Studies. 2020. Vol. 14, no. 4, pp.627-641.
https://search.emarefa.net/detail/BIM-1272764

نوع البيانات

مقالات

لغة النص

الإنجليزية

الملاحظات

Includes bibliographical references : p. 639-641

رقم السجل

BIM-1272764