خصائص القيادة التحويلية و أثرها في فاعلية عملية اتخاذ القرارات في المنظمات العامة : دراسة تحليلية لفروع الوزارات الخدمية في محافظة الكرك في الأردن

الملخص EN

The study aimed to identify the availability of transformational leadership characteristics and the level of effectiveness of the decision-making processes in the branches of service ministries in the governorate of Karak in Jordan, and to determine the impact of these characteristics on the effectiveness of the decision-making process.

To achieve the aim of the study, a questionnaire was developed and distributed to all managers and heads of departments in ministries of service in the governorate of Karak in Jordan with a total number (150).

The study concluded a number of results, the most important of which could be summarized as following: The general average of the perceptions of the managers and the heads of the departments about the transformational leadership characteristics was high.

The general average of the perceptions of the managers and the heads of the departments about the level of practicing the stages of the decision-making process was medium.

The effectiveness of the decision-making process was positive.

There is also an impact for the availability of the combined characteristics of transformational leadership on the effectiveness of the stages of the decision-making process.

The study recommended giving more attention to both, the ideal impact and leadership attractiveness as characteristics of a training package and providing full and accurate requirements for transformational driving characteristics as well as its success factors.

It also recommended qualifying visionary leadership.