أداء المستشفي العمومي بين قيدي جودة الخدمة و تكلفتها : دراسة مقارنة قبل و بعد جائحة كورونا لمستشفي عمومي جزائري

الملخص EN

JEL: I1; I18; I10; D24 The health service is characterised by the fact that it consists of a large group of intersecting and partial overlaping services on one hand, its contrast between those who seek it and want to obtain it on the other hand.

Like other countries, Algeria seeks to attach great importance to the health service by seeking to establish hospitals that are the first provider of health service.

It has worked to improve their performance and raise the quality of their services by investing in the human ressources, because of its importance on the one side and on the material side on the other side.

This study aims to look at the health service from two different sides, but they are essential: the quality or constraint and the cost angle - Its contraints - and its control.

The comparison of the performance of the public hospital in during Corona virus pandemic concludes that the costs have either risen completely or have risen unitarily for several reasons, including those related to the nature of work inside the hospital, or those related to the increase in the use of means and touls and so on, Key words: Health service, performance, costs, public hospital, examination and reception center, specialized diagnostic centerJEL classification codes: I1; I18; I10; D24.