Implementation of EFQM excellence model self-assessment in early childhood settings : comparative case studies

الملخص EN

Background: Nowadays, there is an increase apply of the application of the European Foundation for Quality Management (EFQM) excellence models in various educational organizations.

The aim purpose of this study was to show the impact of using EFQM excellence model self-assessment in Early Childhood (EC) in both public and private settings.

This model is a non-prescriptive frame constructed on nine main standards.

These include leadership, strategies and policy, processes, partnership and resources, products and services, people result, customer results, society result, and key performance result.

The data generated in this study were collected using a self-assessment questionnaire administered to two case studies which selected randomly.

Results: The results from this study revealed the importance of using EFQM in developing quality management in EC organizations.

The use of self-assessment based on the EFQM excellence model has acknowledged as an influential instrument for monitoring an organization’s constant improvement process.

Conclusions/significance: There was statistically significant differences in the total score between the public and private settings to obtain a higher level of excellence practices considering the EFQM.

It recommended that leaders at EC settings urge to increase efforts particularly in public sector to achieve a higher level of excellence management practice considering the EFQM.