The effect of administrative empowerment on higher education service quality: case study Yahya Fares university-Medea-professors from the faculty of economics, commercial, and management sciences

الملخص EN

The goal of this study was to determine the role of administrative empowerment in improving the quality of higher education service from the perspective of professors at Yahya Fares university in Medea's faculty of SEGC.

and to do so, the most important theoretical foundations associated with the concepts of administrative empowerment and the quality of higher education service were addressed.

which are considered relatively modern administrative concepts that have a significant and direct impact on employee organisational behaviour and in a positive way that improves efficiency and effectiveness of performance, due to the positive and motivating principles of administrative empowerment that help create a healthy working climate that helps improve the level of work.