The critical success factors and outcomes of web-based supply chain collaboration : an empirical study of Jordanian manufacturing firms

مقدم أطروحة جامعية

al-Amush, Khalid S.

مشرف أطروحة جامعية

Yasin, Sad Ghalib

الجامعة

الأكاديمية العربية للعلوم المالية و المصرفية

الكلية

كلية نظم و تكنولوجيا المعلومات

القسم الأكاديمي

قسم نظم المعلومات الحاسوبية

دولة الجامعة

الأردن

الدرجة العلمية

دكتوراه

تاريخ الدرجة العلمية

2008

الملخص الإنجليزي

Collaborative computer-based information systems have become a major trend in today’s business environment.

In recent years, firms have made massive increases in Web-based application investments, reaching into almost every aspect of organizational work.

Given the enhanced capabilities offered by Web technologies and the relative cost advantages of Web systems, many firms are deploying Webbased supply chain applications. Although the benefits and prominent successful applications of using Internetbased technologies in SCC is well documented, many studies concluded that the Web-based SCC is still limited, beyond the expectations, and the adoption rate is still unsatisfactory.

There for, firms need to identify and understand the critical success factors and outcomes of Web-based SCC, and address them effectively to ensure that the promised benefits can be realized and failures can be avoided, and to encourage top management toward more collaboration with business partners using Web-based technology. Questionnaire survey method was used to collect primary data from the manufacturing firms in Jordan that use Web systems to collaborate with supply chain members.

Structural equation models (SEMs) are used in the research to explore the CSFs and oucomes of Web-based SCC, and the direct impact CSFs on oucomes of Web-based SCC.

Exploratory factor analysis and structural path analysis using EQS were performed to analyze data collected. The results showed that Top Management Support, IT Infrastructure, Training and Education, BPR, Trust among Chain Members, Open Information Sharing, and Performance Measurement are critical factors for Web-based SCC implementation success.

In addition, this research found that Web-based SCC implementation success is positively related to Supply Chain Relationship Quality, Performance Effectiveness, and Performance Efficiency.

The empirical results are highly support the relationship between the CSFs and outcomes of Web-based SCC.

التخصصات الرئيسية

الاقتصاد و التجارة
تكنولوجيا المعلومات وعلم الحاسوب

الموضوعات

عدد الصفحات

227

قائمة المحتويات

Table of contents.

Abstract.

Chapter One : introduction : overview of the research.

Chapter Two : literature review.

Chapter Three : conceptual framework and hypotheses.

Chapter Four : research desgin and operationalization of the model variables.

Chapter Five : data analysis and results.

Chapter Six : conclusions and discussion, contributions, limitations, and future research.

References.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

al-Amush, Khalid S.. (2008). The critical success factors and outcomes of web-based supply chain collaboration : an empirical study of Jordanian manufacturing firms. (Doctoral dissertations Theses and Dissertations Master). Arab Academy for Financial and Banking Sciences, Jordan
https://search.emarefa.net/detail/BIM-306206

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

al-Amush, Khalid S.. The critical success factors and outcomes of web-based supply chain collaboration : an empirical study of Jordanian manufacturing firms. (Doctoral dissertations Theses and Dissertations Master). Arab Academy for Financial and Banking Sciences. (2008).
https://search.emarefa.net/detail/BIM-306206

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

al-Amush, Khalid S.. (2008). The critical success factors and outcomes of web-based supply chain collaboration : an empirical study of Jordanian manufacturing firms. (Doctoral dissertations Theses and Dissertations Master). Arab Academy for Financial and Banking Sciences, Jordan
https://search.emarefa.net/detail/BIM-306206

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-306206