The effect of knowledge management processes on project management : an empirical study on information technology industry in Jordan

مقدم أطروحة جامعية

al-Zayyat, Abd al-Nasir Khalaf Mustafa

مشرف أطروحة جامعية

al-Khalidi, Firas

أعضاء اللجنة

Abu Samahah, Ala M.
al-Ahmad, Walid Arafah
al-Karrasinah, Abd al-Fattah

الجامعة

الأكاديمية العربية للعلوم المالية و المصرفية

الكلية

كلية نظم و تكنولوجيا المعلومات

القسم الأكاديمي

قسم نظم المعلومات الإدارية

دولة الجامعة

الأردن

الدرجة العلمية

دكتوراه

تاريخ الدرجة العلمية

2007

الملخص الإنجليزي

Knowledge management and project management are recognized to be of supreme importance to the competitive advantage of organizations as well as a major agent of change in the new era of the knowledge economy.

This study empirically examines the relationship between knowledge management processes and project management in the context of the information technology industry in Jordan.

Very frequently projects, mostly information technology (IT) projects, fail or are challenged due to their incapability to get the right knowledge to the right people at the right time, and help people on the project share and put information into action in ways, which improve project performance.

Knowledge management may be able to address this.

Previous studies have not clearly identified nor demonstrated the relationship between the management of projects and the use of knowledge management processes.

The purpose of this research is to identify if a positive relationship exists between the two? If a relationship does exist, which knowledge management processes in use by practitioners of project management are significant in terms of improving project management, and what is their impact? Hundred and fourteen project practitioners (project managers, managers, team leaders, team members, supervisors, etc) some affiliated with the Project Management Institute (PMI), and mostly from organizations in the IT industry both governmental and private had participated in the research to answer these questions.

A positivistic approach was adapted using quantitative data.

A survey aimed at project practitioners of information technology industry population was conducted in an effort to investigate the knowledge management activities and to examine the relationship of knowledge management processes and the improvement of project management.

Theoretical developments on knowledge management and project management are presented and discussed.

A conceptual framework is developed based on the theory and hypotheses which were generated.

Variables of the research model are operationalized using explanatory factor analysis (EFA).

The results of the data analysis suggested that knowledge management processes represented by the 5C's model support the activities of project management (PMl-PM7), thus leading to the improvement of project management.

التخصصات الرئيسية

إدارة الأعمال

الموضوعات

• الإدارة
• إدارة المعرفة
• الأردن
• المشاريع

عدد الصفحات

151

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-306813