The effect of knowledge management processes on project management : an empirical study on information technology industry in Jordan

Dissertant

al-Zayyat, Abd al-Nasir Khalaf Mustafa

Thesis advisor

al-Khalidi, Firas

Comitee Members

Abu Samahah, Ala M.
al-Ahmad, Walid Arafah
al-Karrasinah, Abd al-Fattah

University

Arab Academy for Financial and Banking Sciences

Faculty

The Faculty of Information Systems and Technology

Department

Department of Management Information Systems

University Country

Jordan

Degree

Ph.D.

Degree Date

2007

English Abstract

Knowledge management and project management are recognized to be of supreme importance to the competitive advantage of organizations as well as a major agent of change in the new era of the knowledge economy.

This study empirically examines the relationship between knowledge management processes and project management in the context of the information technology industry in Jordan.

Very frequently projects, mostly information technology (IT) projects, fail or are challenged due to their incapability to get the right knowledge to the right people at the right time, and help people on the project share and put information into action in ways, which improve project performance.

Knowledge management may be able to address this.

Previous studies have not clearly identified nor demonstrated the relationship between the management of projects and the use of knowledge management processes.

The purpose of this research is to identify if a positive relationship exists between the two? If a relationship does exist, which knowledge management processes in use by practitioners of project management are significant in terms of improving project management, and what is their impact? Hundred and fourteen project practitioners (project managers, managers, team leaders, team members, supervisors, etc) some affiliated with the Project Management Institute (PMI), and mostly from organizations in the IT industry both governmental and private had participated in the research to answer these questions.

A positivistic approach was adapted using quantitative data.

A survey aimed at project practitioners of information technology industry population was conducted in an effort to investigate the knowledge management activities and to examine the relationship of knowledge management processes and the improvement of project management.

Theoretical developments on knowledge management and project management are presented and discussed.

A conceptual framework is developed based on the theory and hypotheses which were generated.

Variables of the research model are operationalized using explanatory factor analysis (EFA).

The results of the data analysis suggested that knowledge management processes represented by the 5C's model support the activities of project management (PMl-PM7), thus leading to the improvement of project management.

Main Subjects

Business Administration

Topics

• Management
• Knowledge management
• Jordan
• Projects

No. of Pages

151

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-306813