Examining the relationship between organizational justice, job security, and organizational citizenship behavior in the Jordanian banks : a structural equation modeling perspective

الملخص EN

The purpose of this study was to investigate the relationship between distributive justice, procedural justice, interactional justice, job security, and organizational citizenship behavior.

Data was collected from 382 employees from the largest six Jordanian banks listed in Amman Stock Exchange, and structural equation modeling (SEM) was employed, using Analysis of Moment Structure (AMOS) Version16, to assess measures and test the relationships of the hypothesized model.

The goodness of fit results of the hypothesized model indicated that the model achieved acceptable fit for the criteria.

The findings of the study revealed that all path coefficients from distributive justice, procedural justice, and interactional justice to job security, and from job security to organizational citizenship behavior were significant and in the expected positive direction.

The study provided evidence linking the three dimensions of organizational justice to job security and to organizational citizenship behavior.

Such insights can help bank management better formulate their strategies and develop programs to improve the organizational citizenship level and enhance the employees feeling of job security.