Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry

العناوين الأخرى

موديل اتخاذ القرار متعدد المعايير للاحالة الخارجية لخدمات الصيانة : الحالة الدراسية : صناعة الرافعات

مقدم أطروحة جامعية

Hammudah, Nuri Mustafa

مشرف أطروحة جامعية

al-Rawi, Urabi
al-Araidah, Umar

أعضاء اللجنة

Tarawinah, Sultan A.
Ali, Ali Abbas

الجامعة

جامعة الإسراء

الكلية

كلية الهندسة

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2014

الملخص الإنجليزي

Outsourcing is a management strategy where total or partial activities are assigned to external individuals or firms to avoid costs and enhance quality.

This research presents a model for selecting among providers for maintenance activities based on technical and commercial criteria.

To this end, literature and experts were consulted to obtain and verify the importance of each selection criteria.

Service providers (contractors) are then assessed based on the various criteria and the provider (contractor) with the better overall score is selected.

The research utilizes Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) for its reported flexibility and relative accuracy.

The proposed model was applied to select among maintenance service providers in a cranes industry based on contractor’s ability to provide a service of acceptable standard, on time, and within budget.

التخصصات الرئيسية

العلوم الهندسية والتكنولوجية (متداخلة التخصصات)

الموضوعات

عدد الصفحات

97

قائمة المحتويات

Table of contents.

Abstract.

Chapter One : Introduction.

Chapter Two : Literature review.

Chapter Three : Methodology and framework development.

Chapter Four : Results.

Chapter Five : Summary and recommendations for further study.

References.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

Hammudah, Nuri Mustafa. (2014). Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-422359

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

Hammudah, Nuri Mustafa. Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University. (2014).
https://search.emarefa.net/detail/BIM-422359

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

Hammudah, Nuri Mustafa. (2014). Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-422359

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-422359