Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry

Other Title(s)

موديل اتخاذ القرار متعدد المعايير للاحالة الخارجية لخدمات الصيانة : الحالة الدراسية : صناعة الرافعات

Dissertant

Hammudah, Nuri Mustafa

Thesis advisor

al-Rawi, Urabi
al-Araidah, Umar

Comitee Members

Tarawinah, Sultan A.
Ali, Ali Abbas

University

Isra University

Faculty

Faculty of Engineering

University Country

Jordan

Degree

Master

Degree Date

2014

English Abstract

Outsourcing is a management strategy where total or partial activities are assigned to external individuals or firms to avoid costs and enhance quality.

This research presents a model for selecting among providers for maintenance activities based on technical and commercial criteria.

To this end, literature and experts were consulted to obtain and verify the importance of each selection criteria.

Service providers (contractors) are then assessed based on the various criteria and the provider (contractor) with the better overall score is selected.

The research utilizes Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) for its reported flexibility and relative accuracy.

The proposed model was applied to select among maintenance service providers in a cranes industry based on contractor’s ability to provide a service of acceptable standard, on time, and within budget.

Main Subjects

Engineering & Technology Sciences (Multidisciplinary)

Topics

No. of Pages

97

Table of Contents

Table of contents.

Abstract.

Chapter One : Introduction.

Chapter Two : Literature review.

Chapter Three : Methodology and framework development.

Chapter Four : Results.

Chapter Five : Summary and recommendations for further study.

References.

American Psychological Association (APA)

Hammudah, Nuri Mustafa. (2014). Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-422359

Modern Language Association (MLA)

Hammudah, Nuri Mustafa. Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University. (2014).
https://search.emarefa.net/detail/BIM-422359

American Medical Association (AMA)

Hammudah, Nuri Mustafa. (2014). Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-422359

Language

English

Data Type

Arab Theses

Record ID

BIM-422359