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Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry
Other Title(s)
موديل اتخاذ القرار متعدد المعايير للاحالة الخارجية لخدمات الصيانة : الحالة الدراسية : صناعة الرافعات
Dissertant
Thesis advisor
al-Rawi, Urabi
al-Araidah, Umar
Comitee Members
Tarawinah, Sultan A.
Ali, Ali Abbas
University
Isra University
Faculty
Faculty of Engineering
University Country
Jordan
Degree
Master
Degree Date
2014
English Abstract
Outsourcing is a management strategy where total or partial activities are assigned to external individuals or firms to avoid costs and enhance quality.
This research presents a model for selecting among providers for maintenance activities based on technical and commercial criteria.
To this end, literature and experts were consulted to obtain and verify the importance of each selection criteria.
Service providers (contractors) are then assessed based on the various criteria and the provider (contractor) with the better overall score is selected.
The research utilizes Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) for its reported flexibility and relative accuracy.
The proposed model was applied to select among maintenance service providers in a cranes industry based on contractor’s ability to provide a service of acceptable standard, on time, and within budget.
Main Subjects
Engineering & Technology Sciences (Multidisciplinary)
Topics
No. of Pages
97
Table of Contents
Table of contents.
Abstract.
Chapter One : Introduction.
Chapter Two : Literature review.
Chapter Three : Methodology and framework development.
Chapter Four : Results.
Chapter Five : Summary and recommendations for further study.
References.
American Psychological Association (APA)
Hammudah, Nuri Mustafa. (2014). Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-422359
Modern Language Association (MLA)
Hammudah, Nuri Mustafa. Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University. (2014).
https://search.emarefa.net/detail/BIM-422359
American Medical Association (AMA)
Hammudah, Nuri Mustafa. (2014). Multi criteria decision making model for outsourcing maintenance services : case study : cranes industry. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-422359
Language
English
Data Type
Arab Theses
Record ID
BIM-422359