The Effect of Patient Arrival Time on Overall Wait Time and Utilization of Physician and Examination Room Resources in the Outpatient Urology Clinic
المؤلفون المشاركون
Okotie, Onisuru T.
Patel, Neel
Gonzalez, Christopher
المصدر
العدد
المجلد 2008، العدد 2008 (31 ديسمبر/كانون الأول 2008)، ص ص. 1-3، 3ص.
الناشر
Hindawi Publishing Corporation
تاريخ النشر
2008-12-15
دولة النشر
مصر
عدد الصفحات
3
التخصصات الرئيسية
الملخص EN
Introduction and objective.
We examined patient waiting times, physician utilization, and exam room utilization in order to identify process improvements that may improve patient satisfaction.
Methods.
Time patient arrived to clinic, time patient was placed in the exam room, time the physician arrived in the exam room, and time physician discharged the patient from the exam room were prospectively recorded for 226 outpatient visits.
Results.
Overall, 63.2% of patients were on time for their scheduled appointment with 14.8% patient “no-shows.” On-time patients were found to have a longer wait time once in the exam room for the physician than those that were late (14.8±9.2 minutes versus 11.0±8.4 minutes, P=.005); however, those patients spent a significantly longer time with the physician (10.7±6.0 minutes versus 8.9±5.8 minutes, P=.041).
Exam room utilization was lower for late patients (28.9% versus 44.7%, P=.03) with physician utilization lower in clinics with 3 or more late patients when compared to clinics with 2 or fewer (59.7% versus 68.7%, P=.004).
Conclusions.
Late patients had significantly less time with the physician than on-time patients.
Late patients also decreased the overall efficiency of the clinic; therefore, measures to reduce late patients are vital to improve clinic efficiency.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Okotie, Onisuru T.& Patel, Neel& Gonzalez, Christopher. 2008. The Effect of Patient Arrival Time on Overall Wait Time and Utilization of Physician and Examination Room Resources in the Outpatient Urology Clinic. Advances in Urology،Vol. 2008, no. 2008, pp.1-3.
https://search.emarefa.net/detail/BIM-477148
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Okotie, Onisuru T.…[et al.]. The Effect of Patient Arrival Time on Overall Wait Time and Utilization of Physician and Examination Room Resources in the Outpatient Urology Clinic. Advances in Urology No. 2008 (2008), pp.1-3.
https://search.emarefa.net/detail/BIM-477148
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Okotie, Onisuru T.& Patel, Neel& Gonzalez, Christopher. The Effect of Patient Arrival Time on Overall Wait Time and Utilization of Physician and Examination Room Resources in the Outpatient Urology Clinic. Advances in Urology. 2008. Vol. 2008, no. 2008, pp.1-3.
https://search.emarefa.net/detail/BIM-477148
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references
رقم السجل
BIM-477148
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر