The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies

العناوين الأخرى

أثر الأسلوب القيادي (المستوى الخامس)‎ لدى المديرين على سلوك المواطنة التنظيمية لدى موظفيهم في شركات الاتصالات

مقدم أطروحة جامعية

Abu Dawud, Wasim Yusuf

مشرف أطروحة جامعية

al-Umari, Muhammad Abu Yaman

أعضاء اللجنة

al-Khasawinah, Anis S.
Abu Salih, Muhammad Subhi

الجامعة

جامعة عمان العربية

الكلية

كلية الأعمال

القسم الأكاديمي

قسم الإدارة و إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2013

الملخص الإنجليزي

The aim of this study is to investigate the impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the Jordanian telecommunication companies.

The role of leaders is to motivate subordinates to achieve their objectives which feed the achievement of the global organizations’ objective.

Old prejudices and stereotypes in perceiving employees’ stimulator to behave with altruism, courtesy, conscientiousness, sportsmanship & civic virtues, is the material pay back.

The called level-five leadership style qualities, as being highly capable individual, contributing, team member, competent manager, effective leader & great leader found to be motivators to make employees behave with (OCB) .

After analyzing the results, it was concluded that to nurture a culture behavior shaped with altruism, courtesy, conscientiousness, sportsmanship & civic virtues, it was necessary that leaders recognize the need of adapting level-five leadership style qualities, employing the high professionalism in conducting the business, but at the same time conducting the business with humility.

Following the quantitative methods with two tailor-made, designed and developed study questionnaires.

The Two questionnaires were distributed among the three main telecommunication companies’ employees in Jordan to get as profoundly insight as possible when it comes first to their perceptions of their managers’ level-five leadership style with its qualities “highly capable individual, contributing, team member, competent manager, effective leader & great leader”.

The second one was designed to get the insight about how subordinates perceive their organizational citizenship behavior level with its dimensions “altruism, courtesy, conscientiousness, sportsmanship & civic virtues

التخصصات الرئيسية

إدارة الأعمال

الموضوعات

• السلوك التنظيمي
• الاتصال
• الاتصالات السلكية و اللاسلكية
• وسائل الإعلام
• معاهدة القوات المسلحة التقليدية في أوروبا (1990)

عدد الصفحات

132

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-529682