The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies

Other Title(s)

أثر الأسلوب القيادي (المستوى الخامس)‎ لدى المديرين على سلوك المواطنة التنظيمية لدى موظفيهم في شركات الاتصالات

Dissertant

Abu Dawud, Wasim Yusuf

Thesis advisor

al-Umari, Muhammad Abu Yaman

Comitee Members

al-Khasawinah, Anis S.
Abu Salih, Muhammad Subhi

University

Amman Arab University

Faculty

College of Business

Department

Department of Management and Business Administration

University Country

Jordan

Degree

Master

Degree Date

2013

English Abstract

The aim of this study is to investigate the impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the Jordanian telecommunication companies.

The role of leaders is to motivate subordinates to achieve their objectives which feed the achievement of the global organizations’ objective.

Old prejudices and stereotypes in perceiving employees’ stimulator to behave with altruism, courtesy, conscientiousness, sportsmanship & civic virtues, is the material pay back.

The called level-five leadership style qualities, as being highly capable individual, contributing, team member, competent manager, effective leader & great leader found to be motivators to make employees behave with (OCB) .

After analyzing the results, it was concluded that to nurture a culture behavior shaped with altruism, courtesy, conscientiousness, sportsmanship & civic virtues, it was necessary that leaders recognize the need of adapting level-five leadership style qualities, employing the high professionalism in conducting the business, but at the same time conducting the business with humility.

Following the quantitative methods with two tailor-made, designed and developed study questionnaires.

The Two questionnaires were distributed among the three main telecommunication companies’ employees in Jordan to get as profoundly insight as possible when it comes first to their perceptions of their managers’ level-five leadership style with its qualities “highly capable individual, contributing, team member, competent manager, effective leader & great leader”.

The second one was designed to get the insight about how subordinates perceive their organizational citizenship behavior level with its dimensions “altruism, courtesy, conscientiousness, sportsmanship & civic virtues

Main Subjects

Business Administration

Topics

No. of Pages

132

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction.

Chapter Two.

Chapter Three : Research methodology.

Chapter Four : Chapter overview.

Chapter Five : Hypotheses testing Results.

References.

American Psychological Association (APA)

Abu Dawud, Wasim Yusuf. (2013). The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-529682

Modern Language Association (MLA)

Abu Dawud, Wasim Yusuf. The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies. (Master's theses Theses and Dissertations Master). Amman Arab University. (2013).
https://search.emarefa.net/detail/BIM-529682

American Medical Association (AMA)

Abu Dawud, Wasim Yusuf. (2013). The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-529682

Language

English

Data Type

Arab Theses

Record ID

BIM-529682