Evaluation of total quality management implementation as engineering practices in construction projects in Jordan

الجامعة

جامعة الإسراء

الكلية

كلية الهندسة

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2013

الملخص الإنجليزي

The construction sector is one of the most important business fields in Jordan and this sector is suffering from many problems in Management and quality.

Total quality management (TQM) process is considered as a modem system in the field of quality.

This research focused on evaluating TQM implementation as engineering practices in different construction projects phases by examining the four ISO 9001-2008 requirements to achieve important TQM factors in construction process in Jordan.

In this study, the data was collected by a questionnaire survey, it contains six project phases, and each phase includes the main factors (the four ISO 9001-2008 requirements), moreover the main factor contains related sub factors.

By analyses of results, the study showed that TQM implementation level in all construction projects phases was moderate in Jordanian construction process.

Also it showed a statistically significant relationship between (the four ISO requirements to achieve important TQM factors in all project phases) and the performance level from a side, on other side, the study referred to the relationship between (TQM factors in each project phase) and the performance level.

The study gives general recommendations to develop TQM level in the construction projects in Jordan.

A computerized questionnaire program was developed to evaluate TQM implementation in construction projects and determine the performance level according to TQM factors application.

The program has the ability to propose the necessary recommendations to improve TQM status if the evaluation level was weak.

التخصصات الرئيسية

الهندسة المدنية

الموضوعات

عدد الصفحات

121

قائمة المحتويات

Table of contents.

Abstract.

Chapter One : Introduction.

Chapter Two : Literature review evaluation of TQM implementation as engineering practices.

Chapter Three : The current state of TQM implementation as engineering practices in Jordan.

Chapter Four : Development proposed computerized questionnaire program to evaluate TOM implementation in construction projects.

Chapter Five : Conclusions and recommendations.

References.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

al-Dulaymi, Jumah M. Th.. (2013). Evaluation of total quality management implementation as engineering practices in construction projects in Jordan. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-546127

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

al-Dulaymi, Jumah M. Th.. Evaluation of total quality management implementation as engineering practices in construction projects in Jordan. (Master's theses Theses and Dissertations Master). Isra University. (2013).
https://search.emarefa.net/detail/BIM-546127

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-546127

حفظتم الحفظ طباعة

قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"

أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي

منصة "معرفة" للكتاب العربي الجامعي الرقمي

تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر