Evaluation of total quality management implementation as engineering practices in construction projects in Jordan

Dissertant

al-Dulaymi, Jumah M. Th.

Thesis advisor

al-Khazraji, Fathi
al-Hadithi, Rami H. Fuad

Comitee Members

al-Khatib, Muhammad
al-Rifai, Abbas

University

Isra University

Faculty

Faculty of Engineering

University Country

Jordan

Degree

Master

Degree Date

2013

English Abstract

The construction sector is one of the most important business fields in Jordan and this sector is suffering from many problems in Management and quality.

Total quality management (TQM) process is considered as a modem system in the field of quality.

This research focused on evaluating TQM implementation as engineering practices in different construction projects phases by examining the four ISO 9001-2008 requirements to achieve important TQM factors in construction process in Jordan.

In this study, the data was collected by a questionnaire survey, it contains six project phases, and each phase includes the main factors (the four ISO 9001-2008 requirements), moreover the main factor contains related sub factors.

By analyses of results, the study showed that TQM implementation level in all construction projects phases was moderate in Jordanian construction process.

Also it showed a statistically significant relationship between (the four ISO requirements to achieve important TQM factors in all project phases) and the performance level from a side, on other side, the study referred to the relationship between (TQM factors in each project phase) and the performance level.

The study gives general recommendations to develop TQM level in the construction projects in Jordan.

A computerized questionnaire program was developed to evaluate TQM implementation in construction projects and determine the performance level according to TQM factors application.

The program has the ability to propose the necessary recommendations to improve TQM status if the evaluation level was weak.

Main Subjects

Civil Engineering

Topics

No. of Pages

121

Table of Contents

Table of contents.

Abstract.

Chapter One : Introduction.

Chapter Two : Literature review evaluation of TQM implementation as engineering practices.

Chapter Three : The current state of TQM implementation as engineering practices in Jordan.

Chapter Four : Development proposed computerized questionnaire program to evaluate TOM implementation in construction projects.

Chapter Five : Conclusions and recommendations.

References.

American Psychological Association (APA)

al-Dulaymi, Jumah M. Th.. (2013). Evaluation of total quality management implementation as engineering practices in construction projects in Jordan. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-546127

Modern Language Association (MLA)

al-Dulaymi, Jumah M. Th.. Evaluation of total quality management implementation as engineering practices in construction projects in Jordan. (Master's theses Theses and Dissertations Master). Isra University. (2013).
https://search.emarefa.net/detail/BIM-546127

American Medical Association (AMA)

al-Dulaymi, Jumah M. Th.. (2013). Evaluation of total quality management implementation as engineering practices in construction projects in Jordan. (Master's theses Theses and Dissertations Master). Isra University, Jordan
https://search.emarefa.net/detail/BIM-546127

Language

English

Data Type

Arab Theses

Record ID

BIM-546127