The adoption of electronic payment system (EPS)‎ in Jordan : case study of orange telecommunication company

العناوين الأخرى

تبني نظام الدفع الإلكتروني في الأردن : حالة دراسية في شركة أورانج للاتصالات

مقدم أطروحة جامعية

al-Fuqara, Safa Muhammad

مشرف أطروحة جامعية

al-Dumur, Fayruz Muslih Muhammad

أعضاء اللجنة

Ghadi, Muhammad Yasin
Sallum, Adil Akram Raji
al-Hashim, Adil Awdah

الجامعة

جامعة مؤتة

الكلية

كلية إدارة الأعمال

القسم الأكاديمي

قسم إدارة الأعمال و التسويق

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2014

الملخص الإنجليزي

This study aimed to investigate the factors that significantly affect the adoption of electronic payment system (EPS) in Jordan, these factors were (System Characteristics: Security and Privacy, simplicity) and (Organizational Aspects: organization culture and top management support) on the adoption of (EPS) in Jordan.

The deductive approach was adopted in this study to achieve its objectives.

It introduces a theoretical framework from which the study hypotheses are built then tested to reach the findings that may be generalized later.

The population of this study was 2320 employees who work at Orange Company.

Proportionate sample was targeted from the employees at the Orange's branches.

Likert five- point scale questionnaire was developed to collect the required data after reviewing some previous studies that related to the subject of the study.

SPSS (version.20.0) software was used for the statistical analysis.

This study revealed that top management support and simplicity have the strongest impact among the other independent variables on the adoption of EPS in telecom companies.

As a result the decision makers in Orange company should support the adoption of the EPS to improve the process of the adoption of EPS.

التخصصات الرئيسية

إدارة الأعمال

الموضوعات

عدد الصفحات

68

قائمة المحتويات

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : General framework.

Chapter Two : Theoretical framework and literature reviews.

Chapter Three : Study design and methodology.

Chapter Four : data analysis, discussion and recommendations.

References.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

al-Fuqara, Safa Muhammad. (2014). The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company. (Master's theses Theses and Dissertations Master). Mutah University, Jordan
https://search.emarefa.net/detail/BIM-546452

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

al-Fuqara, Safa Muhammad. The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company. (Master's theses Theses and Dissertations Master). Mutah University. (2014).
https://search.emarefa.net/detail/BIM-546452

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

al-Fuqara, Safa Muhammad. (2014). The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company. (Master's theses Theses and Dissertations Master). Mutah University, Jordan
https://search.emarefa.net/detail/BIM-546452

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-546452