The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company
Other Title(s)
تبني نظام الدفع الإلكتروني في الأردن : حالة دراسية في شركة أورانج للاتصالات
Dissertant
Thesis advisor
al-Dumur, Fayruz Muslih Muhammad
Comitee Members
Ghadi, Muhammad Yasin
Sallum, Adil Akram Raji
al-Hashim, Adil Awdah
University
Mutah University
Faculty
Faculty of Business
Department
Department of Business Administration and Marketing
University Country
Jordan
Degree
Master
Degree Date
2014
English Abstract
This study aimed to investigate the factors that significantly affect the adoption of electronic payment system (EPS) in Jordan, these factors were (System Characteristics: Security and Privacy, simplicity) and (Organizational Aspects: organization culture and top management support) on the adoption of (EPS) in Jordan.
The deductive approach was adopted in this study to achieve its objectives.
It introduces a theoretical framework from which the study hypotheses are built then tested to reach the findings that may be generalized later.
The population of this study was 2320 employees who work at Orange Company.
Proportionate sample was targeted from the employees at the Orange's branches.
Likert five- point scale questionnaire was developed to collect the required data after reviewing some previous studies that related to the subject of the study.
SPSS (version.20.0) software was used for the statistical analysis.
This study revealed that top management support and simplicity have the strongest impact among the other independent variables on the adoption of EPS in telecom companies.
As a result the decision makers in Orange company should support the adoption of the EPS to improve the process of the adoption of EPS.
Main Subjects
Topics
No. of Pages
68
Table of Contents
Table of contents.
Abstract.
Abstract in Arabic.
Chapter One : General framework.
Chapter Two : Theoretical framework and literature reviews.
Chapter Three : Study design and methodology.
Chapter Four : data analysis, discussion and recommendations.
References.
American Psychological Association (APA)
al-Fuqara, Safa Muhammad. (2014). The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company. (Master's theses Theses and Dissertations Master). Mutah University, Jordan
https://search.emarefa.net/detail/BIM-546452
Modern Language Association (MLA)
al-Fuqara, Safa Muhammad. The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company. (Master's theses Theses and Dissertations Master). Mutah University. (2014).
https://search.emarefa.net/detail/BIM-546452
American Medical Association (AMA)
al-Fuqara, Safa Muhammad. (2014). The adoption of electronic payment system (EPS) in Jordan : case study of orange telecommunication company. (Master's theses Theses and Dissertations Master). Mutah University, Jordan
https://search.emarefa.net/detail/BIM-546452
Language
English
Data Type
Arab Theses
Record ID
BIM-546452
