فعالية الخدمات التعلمية الإلكترونية المقدمة عبر الصفحات الإلكترونية للمقرارت الدارسية من وجهة نظر الطلبة و أعضاء هيئة التدريس في جامعة القدس المفتوحة

الملخص EN

This study aimed at identifying the effectiveness of e - Learning services of an e-course taught at Al-Quds Open University as perceived by both QOU students and faculty members in addition to investigating the effect of students' and faculty's use of e-services on their evaluation and attitudes .The population of the study consisted of all students who studied the course "Learn how to study " in the academic year 2014/2015 as well as the instructors of this course while the sample included 187 male and female students and 20 instructors chosen randomly from the branches of QOU in Palestine.

A descriptive methodology based on qualitative and quantitative measurements was used through an e-questionnaire and e-discussion forum to collect the required data.

The results showed that the e-educational services provided by the e-course services were highly effective according to the attitudes of students and faculty members.

The results, furthermore, revealed that both students and faculty who were accustomed to using the eeducational services expressed significantly higher positive attitudes than those who less frequently used the ee ucational services.