The impact of job involvement on job performance at UNRWA Gaza field office

العناوين الأخرى

أثر الانغماس الوظيفي على الأداء الوظيفي لدى الموظفين الإداريين في المكتب الإقليمي للأنروا في غزة

مقدم أطروحة جامعية

Abu al-Aynayn, Ala Mahmud Hashim

مشرف أطروحة جامعية

Ashur, Yusuf Husayn Mahmud

أعضاء اللجنة

al-Sayyid, Ala al-Din Khalil
Dahliz, Khalid Abd Abd al-Salam

الجامعة

الجامعة الإسلامية

الكلية

كلية التجارة

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

فلسطين (قطاع غزة)

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2016

الملخص الإنجليزي

This research aimed at investigating the impact of job involvement, represented by (emotional job involvement, cognitive job involvement and behavioral job involvement) on job performance, in UNRWA – Gaza Field Office.

The research also aimed at identifying the differences in answers of respondents regarding the impact of job involvement on job performance attributed to demographic variables (gender, age, educational level, number of children, marital status, place of residence, number of years in service for UNRWA, the type of contract, job grade, and the monthly salary).

The descriptive analytical approach was adopted through using a stratified random sample of the research population.

The research population consisted of all administrative staff members (353) with varied grades which ranged from grade 5 to grade 20.

A pilot study was conducted.

A total of 183 questionnaires were distributed and 181 questionnaires were collected, with a response rate of 98.9%.

The SPSS was used for analysis.

The research demonstrated that the employees at UNRWA Gaza Field Office have a high level of job involvement and job performance.

A significant relationship was found between the independent dimensions, "Cognitive Job Involvement", "Behavioral Job Involvement" and "Emotional Job Involvement" and the dependent variable "Job Performance".

It was also found that there is a significant effect of "Cognitive Job Involvement" and "Behavioral Job Involvement" on "Job Performance" while there is an insignificant effect of "Emotional job involvement" on "Job Performance".

The research also demonstrated that there are there are statistically significant differences between the responses about the impact of "Job Involvement" on "Job Performance" due to "age and educational level".

While no statistically significant differences were found due to "gender, marital status, place of residence, number of children, years in service for UNRWA, job grade, type of contract and monthly salary" A number of recommendations were reached, the most important of which were, UNRWA should motivate employees, assess and respond to their needs, empower them and give them the opportunity to make decisions.

It should also reduce job stress and pressure, which may hinder employees' performance.

Moreover, organizations should create employees a more comfortable working climate.

All these recommendations are important due to their powerful role in enhancing job involvement and job performance as a result

التخصصات الرئيسية

إدارة الأعمال

عدد الصفحات

145

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-727355