Quality assurance as a main theme in Bernard Shaw's the doctor's dilemma

الملخص EN

Quality insurance is one of the most recently tackled subject regarding business and profession .George Bernard Shaw as a playwright and a social reformer presents many vital themes throughout his plays.

This paper hypothesizes that Shaw predicted and exposed Quality Insurance in his plays before it has formally appeared.

Thus , the paper aims at shedding light on the theme of quality insurance as has been tackled by Shaw.

The paper is limited to Shaw's play, The Doctor's Dilemma.

To analyze the selected text, the paper follows the formalistic approach as a tool of discussion.

The paper presents an introduction to Quality insurance, Shaw, and the play.

Then a discussion of the play is exposed.

Finally a conclusion which sums up the results occurs.