Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels
العناوين الأخرى
تقييم أثر الضغوط المهنية على مستوى الرضاء الوظيفي لدى العاملين بالفنادق الخمس نجوم
المؤلف
المصدر
Journal of Association of Arab Universities for Tourism and Hospitality
العدد
المجلد 10، العدد 2 (31 ديسمبر/كانون الأول 2013)، ص ص. 227-237، 11ص.
الناشر
جامعة قناة السويس كلية السياحة و الفنادق
تاريخ النشر
2013-12-31
دولة النشر
مصر
عدد الصفحات
11
التخصصات الرئيسية
الملخص EN
The main aim of this study is to determine the levels of job satisfaction and occupational burnout of employees in five- star hotels and to declare the relationship between them.
Occupational burnout, in particular, has been popular field of research to appear with increasing frequency in job satisfaction.
Boring and highly stressed work environment, long and intensive work hours, problems and policies of low-wage employment in hotel industry, attitudes and behaviors of executives and managers towards employees have all increased the appearing probability of job burnout in tourism industry.
Job satisfaction is one’s own positive, negative and/or neutral emotions; feelings and thoughts towards the business and the results emerged from these emotions on people.
Those considered in of this study are employees working at five-star hotels.
In the study, the differences of hotel workers’ opinions toward the job satisfaction and job burnout by demographic characteristics were analyzed using t-test and analysis of variance (ANOVA).
In addition, correlation and regression analysis has been conducted to determine the relationship between occupational burnout and job satisfaction levels.
According to the results of correlation and regression analysis, it is found out that occupational burnout level has a significant effect on job satisfaction level of the employees.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Isa, Muhammad Muhannad. 2013. Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels. Journal of Association of Arab Universities for Tourism and Hospitality،Vol. 10, no. 2, pp.227-237.
https://search.emarefa.net/detail/BIM-828962
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Isa, Muhammad Muhannad. Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels. Journal of Association of Arab Universities for Tourism and Hospitality Vol. 10, no. 2 (Dec. 2013), pp.227-237.
https://search.emarefa.net/detail/BIM-828962
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Isa, Muhammad Muhannad. Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels. Journal of Association of Arab Universities for Tourism and Hospitality. 2013. Vol. 10, no. 2, pp.227-237.
https://search.emarefa.net/detail/BIM-828962
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references : p. 243-236
رقم السجل
BIM-828962
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر