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Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels
Other Title(s)
تقييم أثر الضغوط المهنية على مستوى الرضاء الوظيفي لدى العاملين بالفنادق الخمس نجوم
Author
Source
Journal of Association of Arab Universities for Tourism and Hospitality
Issue
Vol. 10, Issue 2 (31 Dec. 2013), pp.227-237, 11 p.
Publisher
Suez Canal University Faculty of Tourism and Hotels
Publication Date
2013-12-31
Country of Publication
Egypt
No. of Pages
11
Main Subjects
Abstract EN
The main aim of this study is to determine the levels of job satisfaction and occupational burnout of employees in five- star hotels and to declare the relationship between them.
Occupational burnout, in particular, has been popular field of research to appear with increasing frequency in job satisfaction.
Boring and highly stressed work environment, long and intensive work hours, problems and policies of low-wage employment in hotel industry, attitudes and behaviors of executives and managers towards employees have all increased the appearing probability of job burnout in tourism industry.
Job satisfaction is one’s own positive, negative and/or neutral emotions; feelings and thoughts towards the business and the results emerged from these emotions on people.
Those considered in of this study are employees working at five-star hotels.
In the study, the differences of hotel workers’ opinions toward the job satisfaction and job burnout by demographic characteristics were analyzed using t-test and analysis of variance (ANOVA).
In addition, correlation and regression analysis has been conducted to determine the relationship between occupational burnout and job satisfaction levels.
According to the results of correlation and regression analysis, it is found out that occupational burnout level has a significant effect on job satisfaction level of the employees.
American Psychological Association (APA)
Isa, Muhammad Muhannad. 2013. Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels. Journal of Association of Arab Universities for Tourism and Hospitality،Vol. 10, no. 2, pp.227-237.
https://search.emarefa.net/detail/BIM-828962
Modern Language Association (MLA)
Isa, Muhammad Muhannad. Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels. Journal of Association of Arab Universities for Tourism and Hospitality Vol. 10, no. 2 (Dec. 2013), pp.227-237.
https://search.emarefa.net/detail/BIM-828962
American Medical Association (AMA)
Isa, Muhammad Muhannad. Evaluating the effects of occupational burnout on employees job satisfaction levels in five-star hotels. Journal of Association of Arab Universities for Tourism and Hospitality. 2013. Vol. 10, no. 2, pp.227-237.
https://search.emarefa.net/detail/BIM-828962
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 243-236
Record ID
BIM-828962