Using social network and gamification to improve stakeholders involvement in requirement elicitation, prioritization and negotiation

العناوين الأخرى

استخدام الشبكة الاجتماعية و تقنيات اللعب في تحسبن انخراط مستخدمي النظام في تحديد متطلباته و أولوياته

مقدم أطروحة جامعية

Nasir, Yaman

مشرف أطروحة جامعية

Hassunah, Yusuf

الجامعة

جامعة بيرزيت

الكلية

كلية الهندسة و التكنولوجيا

القسم الأكاديمي

دائرة هندسة أنظمة الحاسوب

دولة الجامعة

فلسطين (الضفة الغربية)

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2018

الملخص الإنجليزي

Stakeholders’ involvement is considered a key success factor in requirement engineering process.

It has been reported by many researchers that stakeholders’ involvement has a positive effect on their satisfaction and system acceptance.

The traditional techniques, such as interviews, workshops, and focus groups are not easily applicable to gather requirements by geographically distributed requirements engineering teams, which require direct interaction with and amongst stakeholders.

Many studies have shown that social networks can be used in the requirement collection process to gather requirements in cases involving geographically distributed environments.

However, the current social network tools still suffer from lack of stakeholder involvement.

In this study, we propose a new framework titled "Sharek", which incorporate social network features into requirement engineering activities to enable a geographically distributed Requirements Engineering team to get involved during each activity.

In addition, it incorporates gamification techniques into each activity to increase stakeholders’ engagement during the whole process.

A real-world case study has been conducted to explore the impact of using social network and gamification during the requirement elicitation, prioritization, and negotiation.

The result has shown that social network can be used as a primary technique for the requirement elicitation and negotiation in a distributed working environment.

In addition, Incorporating Gamification with social networks has a positive effect on the requirements engineering process; it has motivated the participants to write high-quality requirements and be more productive

التخصصات الرئيسية

تكنولوجيا المعلومات وعلم الحاسوب

الموضوعات

• مواقع التواصل الاجتماعي
• الألعاب الإلكترونية

عدد الصفحات

145

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-836652